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Company searches in five minutes, not two days.
How China CITIC Bank International's business banking, relationship management and private banking teams moved their Hong Kong and Mainland company searches to an email agent.
Company search: Harbour Crest Trading Limited- Source
- Companies Registry, Hong Kong
- Requested by
- Relationship manager, by email
- Returned
- 10:07, five minutes after the request
- Status
- Live
- Directors
- 2, with appointment dates
- Documents
- Particulars and annual return attached
- 99% fastercompany searches, from about 2 days with the old vendor to about 5 minutes
- Under 1 monthto switch over, instead of about a year for an API project
- 3 teamsbusiness banking, relationship managers and the private bank
- Market
- Hong Kong business and private banking
- Channels
- Mailbox
The problem
Business banking, relationship managers and the private bank at China CITIC Bank International all need company searches to open and review accounts: who owns a Hong Kong company, who runs a Mainland one, and whether the registry agrees with what the client has told the bank.
The searches went to a manual vendor that returned a fixed format, with no way to speed one up while a client waited. A vendor review found the incumbents unwilling to change, and a data API meant about a year of IT work before the first result.
Before
- About two days per search, sometimes up to four
- A fixed format, with no way to ask for anything else
- The alternative: an API project of about a year
How we solved it
- Business banking
- Relationship managers
- Private bank
- Relationship managerTo agent@fill-easy.com
Please run company searches with directors and charges for:
- Harbour Crest Trading Limited, Hong Kong
- Example (Shenzhen) Technology Co., Ltd., Mainland China
The impact
Two days per search became five minutes, with no IT project.
With Fill Easy
- 5 minutes per search
- Any search, asked in plain words
- Charges and material changes flagged in a summary
- 3 teams live in under a month
