Company searches in five minutes, not two days.

How China CITIC Bank International's business banking, relationship management and private banking teams moved their Hong Kong and Mainland company searches to an email agent.

Banking
Company search: Harbour Crest Trading Limited
Source
Companies Registry, Hong Kong
Requested by
Relationship manager, by email
Returned
10:07, five minutes after the request
Status
Live
Directors
2, with appointment dates
Documents
Particulars and annual return attached
Illustrative result. The company is fictional.
  • 99% fastercompany searches, from about 2 days with the old vendor to about 5 minutes
  • Under 1 monthto switch over, instead of about a year for an API project
  • 3 teamsbusiness banking, relationship managers and the private bank
Market
Hong Kong business and private banking
Products
CorpVerifyChina Cross-Border Data
Channels
Mailbox

The problem

Business banking, relationship managers and the private bank at China CITIC Bank International all need company searches to open and review accounts: who owns a Hong Kong company, who runs a Mainland one, and whether the registry agrees with what the client has told the bank.

The searches went to a manual vendor that returned a fixed format, with no way to speed one up while a client waited. A vendor review found the incumbents unwilling to change, and a data API meant about a year of IT work before the first result.

Before

  • About two days per search, sometimes up to four
  • A fixed format, with no way to ask for anything else
  • The alternative: an API project of about a year

How we solved it

  • Business banking
  • Relationship managers
  • Private bank
One inbox for every teamagent@fill-easy.com
Subject Company searches for a new client
  1. Relationship managerTo agent@fill-easy.com

    Please run company searches with directors and charges for:

    - Harbour Crest Trading Limited, Hong Kong

    - Example (Shenzhen) Technology Co., Ltd., Mainland China

Illustrative thread. The companies and request IDs are fictional.

The impact

Two days per search became five minutes, with no IT project.

Time per company search99% faster
BeforeAbout 2 days
With Fill EasyAbout 5 minutes

With Fill Easy

  • 5 minutes per search
  • Any search, asked in plain words
  • Charges and material changes flagged in a summary
  • 3 teams live in under a month

Move your search orders without changing how your team works.