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Retail, SME and private clients, verified at the source.

Mainland and offshore clients arrive with evidence you can't check: a photo, a certified copy, their word.

Fill Easy returns the record from the source, by API or email.

Mainland individual check: Chen Zhiqiang
Transfer basis
Standard Contract, Filing No. 202500031
Retrieved
25 Sep 2026, 14:08 HKT
Order reference
RB-2026-0917
Identity
Verified by China eID
Financial watchlists
ID, phone and bank account: no match
Commercial holdings
2 companies, with shareholdings
Criminal record
None found
Illustrative result. The customer is fictional.

1 · The problem

Onboarding is costing banks clients, and fines.

2 · Where the time goes

The same case, today and with Fill Easy.

Pick your desk. The worked example below follows it.

The case

A Mainland visitor opens an account in your app

Today

4 manual steps, none checked at source
  1. Photo of ID card and a selfieAn image the customer supplies; the chip is never read.
  2. Analyst compares them by eyeNothing confirms the card with its issuer.
  3. Mainland watchlists out of reachBlacklists sit with sources a Hong Kong bank can't query.
  4. Address proof chased by emailA scanned bill, often in Chinese, re-keyed by hand.
  5. The gapDeepfaked photos on lost ID cards opened 19 bank accounts in Hong Kong (LCQ13, Jun 2026).

With Fill Easy

1 tap, every answer from source
  1. ID card tapped; China eID confirms it with the issuerThe chip is read by NFC; an edited image can't pass.
  2. Blacklisted ID, phone and bank account checkedVia a Mainland credit bureau, with a risk result.
  3. Address, occupation and criminal record returnedIn the same result; nothing chased by email.
  4. Lawfully in Hong Kong under the Standard ContractTransferred under Fill Easy's Filing No. 202500031. The bank files nothing itself.
  5. Verified at sourceGovVerify and China Cross-Border Data

3 · What it saves

What each desk saves in a year.

Five minutes instead of hours, across a year of clients on that desk.

The example

New Mainland customers a month
1,000
Analyst cost per hour (HK$)
300

Analyst time per file

Today1 hr
With Fill Easy5 min

Working days to open the account

Today5 days
With Fill Easy5 min

Saved per year

HK$3,300,000

Analyst cost freed

5.5 analysts' full-time work

  • 11,000

    Analyst hours freed

  • 5

    Working days sooner

  • 59,875

    Extra client-days of revenue

Illustrative figures, not client data. SME and private banking timings follow China CITIC Bank International: company records took about 2 days, sometimes 4, and now take about 5 minutes.

4 · Proof

Results at China CITIC Bank International.

Business banking, relationship managers and the private bank made this switch together.

Business and private banking, Hong Kong

Company searches in 5 minutes, not 2 days.

Time per company search

Previous vendorAbout 2 days
With Fill EasyAbout 5 minutes
99% faster
company searches, from about 2 days to about 5 minutes
Under 1 month
to switch over, instead of about a year for an API project
3 teams
business banking, relationship managers and the private bank

5 · How to start

Order by email, or through the API.

Start by email with nothing to install, or connect the API.
  • Mailbox Available

    For KYC, operations and relationship teams

    1. Email the order to agent@fill-easy.com
    2. The agent confirms what it will run
    3. Reports land in the same thread
    How the email agent works
  • API Available

    For onboarding systems, apps and RM tablets

    1. Your onboarding flow calls the API
    2. Consent and retrieval run at source
    3. Structured JSON back, with a PDF
    API overview

CRM Coming soonDelivery into the CRM your team uses is not available yet. Tell us which one you use.

CRM status

Questions banks ask

Not covered here? Ask our team

How can a Hong Kong bank verify a Mainland customer remotely?

The customer taps their Mainland ID card on their phone and consents in China eID. The chip is read by NFC and confirmed with the issuer, so an edited image cannot pass, and blacklisted ID, phone and bank account checks come back in the same result.

Do we need our own Standard Contract for Mainland data?

No. Data is transferred to Hong Kong under Fill Easy's filed Standard Contract (Filing No. 202500031).

Can you trace an SME client's owners through BVI and Mainland companies?

Yes. Hong Kong, BVI and Mainland layers are searched at source in one order, and the beneficial owners are traced layer by layer to the natural persons, with each entity's registry extract attached.

Can we confirm a Mainland corporate client's settlement account?

Yes. Corporate bank account verification confirms the account belongs to the company, alongside the Mainland KYB report.

Can Fill Easy support source-of-wealth checks for private banking clients?

Registry data shows the individual's Mainland company holdings, to corroborate what the client says about their wealth, and Cayman and BVI vehicles are searched at the registry rather than from the client's copies.

Can relationship managers order searches without a new system?

Yes. They email agent@fill-easy.com from their own inbox, and the documents come back in the same thread. At China CITIC Bank International, three teams went live this way in under a month.

Can we re-check an existing book?

Yes. Send the client list as an Excel file to remediation@fill-easy.com, and every entity is re-checked at its registry.

Move your search orders without changing how your team works.

Talk to sales
Send a test order

Send a test order

Tell us what to search. The agent replies to your work email with the price and turnaround, then the documents.

We use these details to reply to your test order. Privacy Policy

Prefer your own email app?