Customer due diligence (CDD)

Customer due diligence

The statutory duty in AMLO Schedule 2 to identify and verify a customer and its beneficial owners and to understand the purpose of the relationship.

Customer due diligence is the legal term behind KYC. Schedule 2 of the AMLO (Cap. 615) sets the measures in section 2: identify the customer and verify the identity from a reliable and independent source; identify any beneficial owner and take reasonable measures to verify that identity; obtain information on the purpose and intended nature of the business relationship; and identify and verify anyone who purports to act for the customer.

Section 3 says when. CDD is carried out before a business relationship is established, before an occasional transaction of HK$120,000 or more, when money laundering or terrorist financing is suspected, and when the firm doubts the information it holds. Section 5 adds ongoing monitoring, and section 20 requires the records to be kept for at least five years after the relationship ends.

Who it applies to

Financial institutions supervised by the HKMA, the SFC, the Insurance Authority and the Customs and Excise Department, and since 2018 the designated non-financial businesses: solicitors, accountants, estate agents and trust or company service providers. Each regulator publishes a guideline that says which documents and sources it accepts.

How Fill Easy relates to it

Fill Easy supplies the evidence for each element: government-confirmed identity for the individual through GovVerify, and the registry record for the company through CorpVerify. Every result records its source and retrieval time, which is what the five-year record needs to show.

Move your search orders without changing how your team works.

Talk to sales
Send a test order

Send a test order

Tell us what to search. The agent replies to your work email with the price and turnaround, then the documents.

We use these details to reply to your test order. Privacy Policy

Prefer your own email app?